Continuing the series on how to quote, forecast and measure recurring revenue... What I'm trying to determine with Opportunities are the: First-Year Value, and Monthly Recurring Revenue Ultimately, I want to be able to forecast based on these amounts. Monthly Recurring Revenue (MRR) is probably my most important metric as a SaaS provider, so I want to move away from forecasting on the Amount field (which typically represents the total contract value of an opportunity). FYV is kind of an in-between measure; it includes start-up charges (training, setup) and the first 12 months of service, but excludes multiple years of service. I'm basing these on custom fields on the Opportunity (Term, the service duration in months) and Product (Category). I have one field to add to the Opportunity Product: Recurring Charges: If the Line Item's Product Category (see the first post in this series) is either Subscription or Over Time, the Recurring Charges are set to the L...